Privacy Policy
How Rizzerv collects, uses, and protects your personal information
Last Updated: March 2026
Welcome to Rizzerv. Your privacy is important to us. This Privacy Policy explains how Rizzerv collects, uses, stores, and protects your personal information when you use our mobile application and related services.
By using the Rizzerv app, you agree to the collection and use of information in accordance with this policy.
1. About Rizzerv
Rizzerv is a digital platform that helps users discover, compare, and book services from salons, spas, cosmetology clinics, and individual stylists and artists.
Through the app, users can:
- › Search for nearby beauty and wellness businesses
- › View services and pricing
- › Book appointments
- › Make payments
- › Receive booking confirmations and updates
2. Information We Collect
When you use the Rizzerv app, we may collect the following types of information.
Personal Information
When you create an account or make a booking, we may collect:
- › Full name
- › Phone number
- › Email address
- › Profile information
Booking Information
To enable appointment bookings, we may collect:
- › Selected salon or service provider
- › Services booked
- › Appointment date and time
- › Booking history
- › Preferences
Payment Information
If you make payments through the app, please note:
- › Payment details are processed by secure, third-party payment providers.
- › Rizzerv does not store your card or banking details.
3. How We Use Your Information
- › Create and manage your account
- › Enable salon and service bookings
- › Process payments securely
- › Send booking confirmations and reminders
- › Help service providers prepare for your appointment
- › Improve our platform and services
- › Provide customer support
- › Send important updates related to bookings or the app
We do not sell your personal information to third parties.
4. Sharing Your Information
With Service Providers (Salons & Wellness Centres)
When you make a booking, the service provider will receive your name, contact details, and appointment information in order to provide the service you requested.
With Payment Partners
Payments may be processed by trusted, secure third-party payment providers in accordance with applicable data security standards.
With Technology Providers
We may work with trusted technology vendors who help us operate the app — such as hosting, analytics, and notification services. All such partners are contractually required to protect your data.
5. Notifications & Communication
Rizzerv may send you the following communications:
- › Booking confirmations
- › Appointment reminders
- › Booking updates or cancellations
- › Important service announcements
We may also send optional promotional offers. You can opt out of promotional communications at any time through the app settings.
6. Data Security
We take reasonable and appropriate steps to protect your information, including:
- › Secure, encrypted servers
- › Encryption technologies for data in transit and at rest
- › Restricted access to sensitive information
While we are committed to protecting your information, no online system can be guaranteed to be completely secure. We encourage you to use a strong, unique password for your account.
7. Your Choices and Rights
- › Access your account information
- › Update or correct your profile details
- › Disable location permissions at any time
- › Opt out of promotional messages
- › Request deletion of your account
To request account deletion or exercise any of the above rights, please contact us at hello@rizzerv.com.
8. Data Retention
We retain your personal information only for as long as necessary to:
- › Provide you with our services
- › Maintain accurate booking records
- › Meet applicable legal or regulatory obligations
9. Children's Privacy
Rizzerv is not intended for use by individuals under 18 years of age. We do not knowingly collect personal information from minors. If you believe a minor has provided us with personal information, please contact us immediately so we can take appropriate action.
10. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or for legal, operational, or regulatory reasons. If we make significant changes, we will notify users through the app or by updating the Last Updated date at the top of this policy.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please reach out to us:
